FAQ

FREQUENTLY ASKED QUESTIONS (FAQ)

1. How long does shipping take?
Shipping typically takes 7–15 business days depending on your location. Processing time is usually 1–3 business days.

2. Do you ship internationally?
Yes, we ship to most countries worldwide.

3. How can I track my order?
Once your order has been shipped, you will receive a tracking number to monitor your delivery.

4. What payment methods do you accept?
We accept major payment methods including Visa, Mastercard, American Express, PayPal, and other secure payment options.

5. Can I change or cancel my order?
Orders can be changed or cancelled within 12 hours of placing the order. After that, the order may already be processed.

6. What if I receive a damaged or incorrect item?
If your item arrives damaged or incorrect, please contact support with photos and your order details so we can resolve the issue quickly.

7. Do you offer returns or refunds?
Yes, if you are not satisfied with your purchase, please contact support and we will assist you with the return or refund process.

8. How can I contact customer support?
Our support team is available to help with any questions regarding orders, shipping, or products.